For every purchase the right of withdrawal shall be governed by the provisions relating to the rules for consumer protection in distance contracts. The customer can exercise a right of withdrawal, within the terms and in the manner prescribed by Italian law. As of June 13 go into effect changes to the Consumer Code (Legislative Decree no. 206/2005) introduced by Legislative Decree no. 21/2014 on the implementation of Directive 2011/83 / EU This right may be exercised within a maximum time of 14 working days from the date of delivery of the products, by sending a letter to: Enopolis Srl Via Pio La Torre, 4 / C 25030 Roncadelle (Brescia), such communication can be anticipated by fax to 030-2588539 or by e-mail to firstname.lastname@example.org, provided confirmed by registered mail a / r. within 48 hours. Repayment of amounts paid will be made as soon as possible and within 14 days, starting from the moment Enopolis Srl receive the communication of the right of withdrawal by the customer and the intention to cancel the contract, without the right to withhold reimbursement until it has received the goods or documentary evidence of their delivery by the purchaser, and will be made by bank transfer if the payment was made by bank, but if the payment was made by credit card, the refund will be through the reversal of the transaction. All postage and packing charges for returning goods are charged to the customer. The goods subject to withdrawal must be received Enopolis Srl to 'Address: Enopolis Srl Via Pio La Torre, 4 / C 25030 Roncadelle (Brescia), perfectly packaged and intact in its entirety, within 10 working days from receipt of the goods Returning goods In the worst case of defective goods: the same will be returned to Enopolis Srl within 7 days of receipt. The postage and packaging for the return shipment are borne by the customer. Defective merchandise will be returned or refunded (if exhausted) by Enopolis Srl. In the case of shipping damage If you receive packages from Enopolis Srl visibly damaged by courier, (broken packaging or visibly stained by leakage of wine from any broken bottles ) you can do the following: If it is more packages, dismiss the damaged package to the sender by signing the bill of the courier "With Reserve". We will then provide for the care of the damaged box and rispedirvelo. If it is a shipment from a single neck, reject the shipment to the sender and the first We will take care of the return and restoration of the expedition. In the case of exhaustion of the broken product, you will be contacted for a possible replacement if you will not find in our catalog no replacement product, Enopolis Srl will refund the sums paid. Any costs of shipping the return to the sender of the parcel and restitution of the new one are completely on us. Enopolis is not responsible in any way, including loss of data or loss of earnings resulting from the use of the site ENOPOLIS-SRL.EU, ENOPOLIS-SRL.IT, ENOPOLIS-SRL.COM, ENOPOLIS-SRL.NET and its contents. Enopolis Srl is not responsible in equal manner the content of the sites through links signaling within Enopolis Srl itself. Enopolis Srl apologizes for any spelling errors, typos, translation of texts and is in no way responsible for any moral or material derived from these The online store, here named Enopolis Srl (with reference to domains www.enopolis -srl.eu, www.enopolis-srl.it, www.enopolis-srl.com, www.enopolis-srl.net) is the exclusive property of the company Enopolis Srl Via Pio La Torre 4 / C 25030 Roncadelle Brescia. 02/04/2003 inscribed by the Registrar of Companies of Brescia with the number the Economic Administrative 445984. VAT number 02398140984 Authorization for the sale of alcoholic products UTF BSM08542I All wines included in our shop are imported and purchased directly by the companies that manufacture and stored at controlled temperature and humidity, really available in our head office, while stocks during the day. The site is updated several times a day. The shipment is accompanied by regular DDT (transport document) inserted in the package. The invoice will be sent when available online to the e-mail registration. The images published on www.enopolis-srl.eu really match the products offered online and delivered to the customers, but for illustrative purposes only and not binding. In the case of vintage wines sold out vintage will be delivered the next. Prices and availability of products and offerings, may vary, which is why Enopolis Srl reserves the right to make changes without notice. If a price has been published in error incorrectly, Enopolis We reserve the right to give up the sale.